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Remedy Anywhere for SharePoint™

Integration of BMC Remedy ITSM Applications and SharePoint powered by Meritide

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About our Remedy Anywhere SharePoint Solutions

Highlights of the Solution

  • Use information in Remedy to create useful components in SharePoint
  • Information can be displayed in webparts and tailored to the SharePoint user
  • Users can work with the information like it was native SharePoint list information
  • Information can be pushed to Outlook and SharePoint Workspace
  • Information can be searched for as a SharePoint search scope
  • Searches can be integrated into Desktop Search
  • New request and update forms can be created to get information from clients

 

Meritide's RemedyAnywhere for SharePoint™ combines the integration capabilities of Remedy ITSM & ARS with the integration capabilities of SharePoint 2010 or SharePoint MOSS to provide tight integration in a way that is supported by both platforms.

 

Web Parts can display provide real time information from Remedy on any SharePoint site

20% of the Application for 80% of the Organization

Our solutions are not intended to re-write the core business application provided by Remedy.  The goal of our solutions is to extend the use of Remedy to the 80% of the organization who only need to use 20% of the Remedy application.

 

By providing Remedy information, process, and content through the use of SharePoint, the value of Remedy is maximized and adoption throughout the organization is increased.

 

Training cost is reduced and Remedy becomes part of the broader SharePoint value proposition and users use it along side other applicatons that are integrated into SharePoint.

 

Remedy can help your organization or your Remedy customers continue to get value out of Remedy while adapting to corporate SharePoint and Microsoft platform decisions.

 
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