Why should I use it?
The goal of RemedyAnywhere for SharePoint™ is to extend the use of Remedy to the 80% of the organization who only need to use 20% of the Remedy application.
The value of Remedy is maximized and adoption throughout the organization is increased.
The adoption of corporate SharePoint and Microsoft platform initiatives are maximized by leveraging RemedyAnywhere for SharePoint™.
How RemedyAnywhere helps your organization:
-Web Service configuration for Remedy and Business Data Catalog Application for SharePoint to return Incident items configured to include custom fields.
-Up to 5 web parts configured to client specifications.
-1 intake form for the creation of new incidents.
-3 action options for simple incident update transactions.
-Links to other modules/forms including Remedy change status/calendar, add work info, and close ticket.