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Remedy Anywhere for SharePoint™

Integration of BMC Remedy ITSM Applications and SharePoint powered by Meritide

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Packages and Solutions

SharePoint packages and solutions are provided for Remedy modules that include:

  • SharePoint Web Parts
  • SharePoint Lists and Views
  • Search Scopes and Search Sites for Remedy Data
  • InfoPath and SharePoint forms for request entry and updating
  • Links from SharePoint items to the Requests in the Mid-Tier Remedy forms

The solution is available for Remedy Incident Management, Change Management, and Service Request Management and components can also be used to augment Knowledge and Asset Management

 

The solution can be extended to include

  • Reporting Services Report Models, Data Sets, or Report Parts
  • KPI and Analytics Providers
  • Federated Search Providers
  • Mobile Forms
  • Outlook Calendar Integration
  • SharePoint Workspace integration (take the data offline)
  • Windows Desktop Search integration

 

 
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